The Features and Benefits of MPLS Networks
Multi-protocol labeling technology: MPLS maintains data security and integrity by segregating your traffic, labeling the data packets, and moving them through the IP backbone according to IETF standards. This technology provides maximum security and isolation for your data while reducing the processing load on routers that perform encryption and decryption, the number of potential points of failure, and bandwidth use.
Any-to-any connectivity within your VPN: Sites within your VPN connect to all other sites on the same VPN. You can enjoy fully meshed connectivity without having to endure costly and complicated measures such as tandem routes through a hub location, dedicated point-to-point connections, PVCs, and tunnels.
Scalability: Traditionally, access list VPNs require changes to every router in the network each time you add a new site or route. This increases the opportunities for configuration and security errors. However, MPLS has a truly scalable architecture, so it's easier to establish, configure, and manage than point-to-point networks.
Implementation support: A Provisioning Technical Engineer (PTE) prepares you for the provisioning and initiation of service. The on-line MPLS PNT Implementation Planner also provides detailed installation information. These support features help ensure a smooth and trouble-free implementation.
CPE monitoring, management, and maintenance: This standard feature is available for MPLS PNT with the Managed Router option. We maintain full management and operational control (including passwords) of the leased CPE. Our technicians work with your designated contact to diagnose failures and determine if replacement or repair is necessary. If required, we will replace the equipment by the next business day. Our CPE support takes the hassle out of equipment maintenance.
Network usage reports: You get 24x7, secure online access to traffic summary reports that track access line usage as a percentage of the available bandwidth. This comprehensive view of usage data lets you monitor and manage your bandwidth and plan for future upgrades.
Online service capabilities: Managed Internet Service and International Managed Internet Service customers can use our Customer Care Website and the Online Billing Inquiry System. These convenient, online tools give you access to useful service information, service management tools, network status, contact information, and 13 months worth of billing information.
Service Level Agreements (SLAs): SLAs define your expected network performance in terms of delays, on-time provisioning, repair time, delivery rates, and network availability. We provide you with performance and provisioning SLAs related to the IP backbone. SLA objectives include 99.99% access availability, with credits based on the duration of the outage and repair time. Provisioning SLAs assure you a prompt implementation of service after your order.
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